How to reconnect your PayPal account

This article explains how to reconnect a previously disconnected PayPal account or connect a different PayPal account to RaiseNow Hub.

Overview

If you disconnect a PayPal account from RaiseNow Hub, you can reconnect it later or connect a different PayPal account at any time.

Once the connection is restored, you can re-enable PayPal payment methods in your Touchpoint Solutions.

Key points

• You can reconnect a previous PayPal account or connect a new one
• PayPal must be connected in Settings → Payment providers
• PayPal payment methods must be re-added manually to Touchpoint Solutions
• Touchpoint Solutions do not automatically restore PayPal after reconnection

How it works

Connect a PayPal account

1. Log in to RaiseNow Hub.
2. Go to Settings → Payment providers.
3. Locate PayPal in the list of available providers.
4. Click Connect.
5. Follow the PayPal authentication process to complete the connection. Y

You can find detailed instructions in the article Connect PayPal with RaiseNow Hub.

Once completed, the PayPal account is linked to RaiseNow Hub.

Re-enable PayPal in Touchpoint Solutions

After reconnecting PayPal, you must manually add the payment method back to your Touchpoint Solutions.

Add PayPal to a Touchpoint Solution

1. Go to Touchpoint Solutions.
2. Select the Touchpoint Solution you want to update.
3. Click Edit.
4. Enable PayPal as a payment method.
5. Save the changes.

The Touchpoint Solution can now accept PayPal payments again.

Additional information

• Disconnecting PayPal removes PayPal payment methods from affected Touchpoint Solutions
• Reconnecting PayPal does not automatically reactivate those payment methods
• You can switch between different PayPal accounts by disconnecting and reconnecting