Connect PayPal with RaiseNow Hub

Pricing Plan

Free, Growth

Available in

All countries

This article explains how to connect a PayPal business account with RaiseNow Hub so you can offer PayPal as a payment method in your Touchpoint Solutions.

Overview

To accept donations or payments via PayPal, your organisation must connect a PayPal account to RaiseNow Hub. Once connected, PayPal can be enabled as a payment method in your Touchpoint Solutions.

The connection is completed directly between RaiseNow Hub and PayPal and must be finished in one uninterrupted session.

Important:

The PayPal connection process must be completed in one continuous session. Do not interrupt the redirect to PayPal.
A PayPal business account is required.
PayPal applies its own transaction processing fees. Refer to this article for details : Processing fees of payment service providers.

How it works

Connect PayPal to RaiseNow Hub

Log in to RaiseNow Hub.
Go to Settings → Payment providers.
Find PayPal in the list of available payment providers.
Click Connect.
You are redirected to PayPal.
Follow the PayPal onboarding steps and complete the connection.

Warning:
Do not interrupt the redirect or close the browser window during the PayPal onboarding process. Interrupting the flow may prevent the connection from completing successfully.

Tip:
Watch the video below to understand how you can connect your PayPal account via RaiseNow Hub:

PayPal account scenarios

During the PayPal flow:

If you already have a PayPal business account : log in using the registered email address.
If you have a personal PayPal account : PayPal guides you through converting it into a business account.
If you do not have a PayPal account : PayPal guides you through creating a new business account.

Connection status

Once the connection is successful the PayPal status in RaiseNow Hub changes from inactive to active.

View PayPal account details

In Settings → Payment providers, click Details next to PayPal to view information about the connected PayPal account.

Add PayPal to your donation or payment forms

After connecting PayPal, you can enable it as a payment method in your Touchpoint Solutions and make it available to your supporters.

Disconnect your PayPal account

Check the article Disconnect PayPal from RaiseNow Hub if you want to disconnect your PayPal account in RaiseNow Hub in order to connect another one.

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Overview