How to test your TWINT QR code for advertising material

This article explains how to test a TWINT QR code before using it in printed advertising material. Testing ensures the QR code works correctly and has not been altered during the design or printing process.

Overview

Before printing flyers, posters, or other advertising materials with a TWINT QR code, you should always test the QR code. This helps ensure that the code remains readable and that payments can be completed successfully.

Testing is especially important to avoid issues caused by:

• Distortion or compression

• Colour changes or transparency

• Incorrect placement or cropping

Only live payments are supported for testing. TWINT payments cannot be tested in test mode.

How it works

Step 1: Download the TWINT QR code

1. Go to Touchpoint Solutions → Solution overview in RaiseNow Hub.

2. Open the relevant Touchpoint Solution.

3. Go to Details → Promote → QR code.

4. Click Download.

Use this file as the source for your advertising material.

Step 2: Add the QR code to your design

When integrating the TWINT QR code into your advertising material, make sure you do not:

• Distort or compress the QR code

• Crop the QR code or separate it from the TWINT logo

• Use transparency or layer effects

The QR code must be used exactly as provided to ensure functionality and compliance with TWINT guidelines. Check this article for detailed design and usage rules : Style guide for RaiseNow TWINT QR codes.

Step 3: Test the digital version

1. Finalise your digital advertising material.

2. Scan the TWINT QR code using the TWINT app.

3. Complete a real payment using a small amount, for example CHF 0.30.

4. Check that the payment appears in the Dashboard in RaiseNow Hub.

If the payment fails, refer to this article on failed payments for further guidance : Why payments can fail – and why that is normal.

Step 4: Test the printed version

1. Print a test copy of the advertising material.

2. Scan the printed TWINT QR code with the TWINT app or a banking app that supports TWINT.

3. Complete another payment.

This step confirms that the QR code also works correctly in printed form.