RaiseNow Manager

Account

• How to create a new user in the RaiseNow Manager
• Password requirements for access to the RaiseNow Manager
• Help, access to my RaiseNow Manager is blocked!
• Reasons why your RNW Manager account is locked
• Different User in the RaiseNow Manager
• I get an 'account is locked' error message when I log in, what do I have to do?

Platform & Product

• What is the difference between Test and Production mode?
• How to set the language of the RaiseNow Manager
• RaiseNow Manager: your hub of online donations

Payments & fees

• Fraud Risk Management
• Authentication with credit card payment 3-D Secure 2.0
• Acquiring contracts: American Express
• Acquiring contracts: PostFinance
• How subscriptions are charged
• Acquiring contracts: SIX Payment Services

See all 36 articles

Payouts

• RaiseNow Growth Billing
• Manual reconciliaton for RaiseNow Free customers
• How, when and by whom are the donation transactions paid?
• Reconciling credit card donations via Worldline / SIX Payment Services
• How quickly do donations appear in my account?

Data & Export

• Export from the RaiseNow Manager
• Pre-defined filters in the RaiseNow Manager
• Using a filter in the RaiseNow Manager
• Why are recurring payments with a deposit slip and LSV/DD not shown under subscriptions?
• Overview of parameters in the RaiseNow Manager
• Interpretation of time in the RaiseNow Manager and API

Payment reconciliation and Camt processing

• RaiseNow Integrated Process for Acquirer Settlement Reconciliation
• Contractual setup (Bankaccount / CAMT)