RaiseNow Hub

TWINT+

• How to provide image content for TWINT+ Donations

TWINT QR Code

• Video Tutorial for RaiseNow TWINT QR
• What is the difference between the 3 solutions?
• Can I change the type of my TWINT QR Code?
• Is it possible to delete the TWINT QR Code in RaiseNow Hub?
• Can I display the QR code on my website or send it via email?
• Campaign identifiers (Campaign ID and Sub ID)

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All you need to know about donations and payments

• What are the fees for a payment received with the TWINT QR code?
• Can I refund the payments received with the TWINT QR Code?
• Why is a transaction shown as "failed"?
• Confirmation emails in RaiseNow Hub
• When are the donations via TWINT QR Code paid out?
• Is it possible to export donor data?

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Manage organization and user profiles

• Two-factor authentication
• How can I add one or more users for the same organization?
• I already have a user account for RaiseNow Manager, can I login to the hub with it?

FAQ - Frequently Asked Questions

• RaiseNow Hub / Clubdesk interface
• When will I receive the ordered stickers and display stand?
• I already have a RaiseNow Free donation form, can I see the payments made via TWINT QR code in the RaiseNow Manager?