RaiseNow Hub allows you to export your data as a CSV or XLSX (Excel) file. You can tailor your export by applying selection filters and even create your own custom preset of data columns.
Step 1 - Select the type of data you'd like to export
Navigate to the transaction list you would like to export. You can export from the following sections:
- Donations & Payments → Transactions
- Donations & Payments → Subscriptions
- Payouts → Payouts (for Swiss organisations only)
If you would like to apply filters, do so now. The exported data will reflect the filters you have applied.
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Step 2 - Configure your data columns
Click the Export button above the transaction list as indicated in the image above. You now have two options for exporting data columns.
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Standard selection
This is the default export option with fixed data columns and column structure. The list of columns is shown below in Exportable Data. -
Custom selection
To create your own column selection and structure, select 'Custom selection'.
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Use the left panel to check/uncheck data columns to include. You can also use the search bar to find specific data columns by name.
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Use the right panel to drag and reorder the column structure. (Top to bottom = first to last).
- Click Save to save your selection as a Preset and continue with the export.
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- Your preset is now stored as Custom selection. You can update this selection by clicking on the button “Edit custom selection”.
Step 3 - Choose file format
Select your preferred file format - CSV or XSLX.
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If you would like to include Test Transactions in your export, you can enable the toggle now.
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Click Export. Your exported file will be downloaded to your device.
Exporting Advanced Parameters
By checking “Include Advanced Parameters”, all available RaiseNow and Custom Parameters will be added as additional columns at the end of your export file. These columns cannot be configured or reordered.
Only parameters that exist for the selected transactions will be included. This means your export file structure may vary each time - depending on which transactions are selected and what parameters they contain.
Example
Let’s say John runs a year-end campaign using a Donation Form widget. During December, each transaction includes a Custom Parameter: custom_parameters.{yearend}
If John exports transactions from December, this parameter will appear in the Advanced Parameters section of the file.
However, if he exports data in January - excluding those December transactions - the {yearend} custom parameter may no longer be present. As a result, the related column will not appear in that export.
Why this matters
When importing export files into a CRM or another external system, the inconsistency in column structure can lead to errors or mismatches. We strongly recommend caution when syncing exported files with external systems such as clubsoftware.
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Exportable Data
The tables below show the data column structure used in Standard selection exports. A complete list of data columns available for Custom selection exports is provided at the end.
Standard Selection - Transactions
Data Column | Example |
Identifier | 8bfdd8c0-8f6a-4e7e-ad0b-8a790209c54c |
Created | 16/05/2025 07:31:09 |
UTC offset | +01:00 |
Status | succeeded |
Amount | 10.00 |
Currency | CHF |
Fees covered - amount* | 0.10 |
Fees covered - currency* | CHF |
Converted amount* | 12.00 |
Converted currency* | CHF (Default currency) |
Touchpoint name | Funding for Koalas |
Touchpoint solution’s identifier | d713e2ab-5504-4d34-9578-d6ef08953e4f |
Touchpoint solution type | donations |
Payment method | card |
Payment provider | stripe |
Net Amount | 9.50 |
Payout currency | CHF |
Checkout Type | touchpoint-solution |
Purpose ID | p1 |
Purpose | Purpose text |
Fees covered | FALSE |
Fee | 0.31 |
Fee’s currency | CHF |
Campaign ID | campaign_2025 |
Sub ID | koala |
Creditor reference | |
QR reference | |
Language | en |
Salutation | ms |
Name | Donald Duck |
First name | Donald |
Last name | Duck |
Date of birth | 31.3.1999 |
donald.duck@raisenow.com | |
Email permission | TRUE |
Address | 13 Quack Street, Duckburg |
Street | Quack Street |
Number | 13 |
Address addendum | |
Postal code | 3131 |
City | Duckburg |
Country | Switzerland |
Donation receipt | TRUE |
Donation Receipt URL | https://donation-receipt.raisenow.net/v1/donation-receipts/etc |
Comment | I love Koalas |
Subscription identifier | ca6e0e60-2a2f-4dae-bb18-49758f638551 |
Acquirer transfer Identifier | |
Reconciliation transaction Identifier | |
End-to-end Identifier | |
Reference number | |
Account Identifier |
*Available only when Stripe is activated as a payment provider
Standard Selection - Subscriptions
Data Column | Example |
Identifier | d95fec37-e835-42de-aae9-b464502b6400 |
Created | 20/01/2010 12:39:09 |
Status | active |
Charge amount | 10.00 |
Collected until now | 20.00 |
Currency | EUR |
Payment method | card |
Payment provider | stripe |
Purpose ID | p1 |
Purpose | Purpose text |
Charge interval | monthly |
Salutation | mr |
Name | Donald Duck |
First name | Donald |
Last name | Duck |
Date of birth | 31.3.1999 |
donald.duck@raisenow.com | |
Address | 13 Quack Street, Duckburg |
Street | Quack Street |
Number | 13 |
Address addendum | 2 |
Postal code | 3131 |
City | Duckburg |
Country | Switzerland |
Standard Selection - Payouts
Only available for Swiss customers
Data Column | Example |
Identifier | 8bfdd8c0-8f6a-4e7e-ad0b-8a790209c54c |
Created | 20/01/2010 12:39:09 |
Status | succeeded |
Touchpoint name | Funding for Koalas |
Touchpoint solution type | donations |
Amount | 10.00 |
Currency | CHF |
Payout currency | CHF |
Fees covered | TRUE |
Fee | 0.30 |
Fee’s currency | CHF |
Fees covered - amount | 0.30 |
Converted amount | 0.28 |
Fees covered - currency | CHF |
Salutation | mr |
Name | Donald Duck |
First name | Donald |
Last name | Duck |
Address | 13 Quack Street, Duckburg |
Street | Quack Street |
Number | 13 |
Address addendum | 2 |
Postal code | 3131 |
Country | Switzerland |
City | Duckburg |
Date of birth | 31.3.1999 |
donald.duck@raisenow.com | |
Email permission | TRUE |
Donation receipt | FALSE |
Comment | I love Koalas |
Touchpoint solution’s identifier | d713e2ab-5504-4d34-9578-d6ef08953e4f |
Touchpoint solution type | donations |
Campaign ID | campaign_2025 |
Sub ID | koala |
Creditor reference | |
QR reference | |
Payment method | twint |
Payment provider | twint |
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