Is it possible to delete the TWINT QR Code in RaiseNow Hub?

Unfortunately, at the moment, it is not possible to delete or deactivate your TWINT QR code.

If you have already created a TWINT QR code and, for example, you did not select the right type (please click here to learn more about the different QR Code types), don't worry, you can simply create a new one with a different type (please check our video tutorial if necessary).

In this case we recommend that you rename the first code in such a way that you and your colleagues can clearly identify it as a QR code that should not be used, or is not used anymore. For that you could, for example, add the word "disabled" after the name of your code ("XYZ - disabled").

To do this, please log in to the RaiseNow Hub (hub.raisenow.com) and click on Touchpoint solutions to view all the TWINT QR codes you have created.

Then select the QR code you want to rename and click on Edit in the Action column. Edit the new name of your QR code.

Please do not hesitate to contact us directly by sending an email to support@raisenow.com if you need further information.