Is it possible to delete the Touchpoint solution in RaiseNow Hub?

Unfortunately, at the moment, it is not possible to delete or deactivate your Touchpoint solutions.

If you have already created a solution but you don't want to use it any longer, we recommend that you rename the solution in such a way that you and your colleagues can clearly identify it as a solution that should not be used, or is not used anymore. For that you could, for example, add the word "disabled" after the name of your solution ("XYZ - disabled").

To do this, please log in to the RaiseNow Hub (hub.raisenow.com) and click on Touchpoint solutions to view all the solutions you have created.

Then select the solution you want to rename and click on Edit in the Action column. Edit the new name of your solution and click on "Update".

Please do not hesitate to contact us directly by sending an email to support@raisenow.com if you need further information.