If you are a RaiseNow Growth client and using a CRM system you can also profit from the opportunity to create personalized Twint QR codes.
You send us a list of your contacts exported from your CRM and we connect each contact with a personalized QR Code. That way we create a secure and easy donation experience for your supporters. Use these personalized QR Codes for your calls for donations in letters or emails - your donors do not have to enter their data once again but can donate via Twint - quick and easy.
To be able to get you started with your personalized QR codes we just ask you for a couple of details:
Please send us your logo as:
- png or jpeg file, size min. 800 x 400px, ratio 2:1
- SVG file, max. 300 KB (without borders)
These images will be visible in the donation form and the Twint app.
Your colour: as HEX Code (e.g. #fcba03) for the styling of your donation form
Confirmation email: Would you like for your donors to receive a confirmation email after the donation? Please let us know.
IBAN: Please tell us the bank account the donations should be sent to.
To be able to customize each QR Code with the details of your contacts we now need the information about them. Therefore, we ask you to send us a csv document.
- the format of the file has to be .csv (comma separated values)
The values have to be separated by commas exclusively ( , ), semicolons ( ; ) won't work
- the file has to be UTF-8 compliant (otherwise special characters are not rendered)
- if you have a very large number of contacts please make sure to send files of each 50'000 contacts to ensure optimal processing
- to be able to test your personalized QR codes please send us a file of 5-10 contacts in advance. We will first create the QR codes for these test contacts to make sure everything works smoothly when we head on to the bulk of your contacts.
As attachment to this article you will find an example file to download.
If you have questions feel free to reach out to your contact in the Customer Success team.