You can see the donor's contact details directly in the RaiseNow Hub. Once you have logged in, please click on "Transactions" in the left column to see a list with all the transactions made via your TWINT QR code(s).
If you click on one transaction, a new column will appear on the right with all the transaction's details, according to the informations filled by the donor during the payment process.
Please note: you are able to see the donor's details only if you have created a QR code with either the TWINT Pay Plus or the TWINT Donate solution. If you have chosen the TWINT Pay solution you can only receive anonymous payments.
In this article you can find out more about our 3 different solutions for your TWINT QR code.
Please feel free to contact our support team at firstname.lastname@example.org if you have any further questions.