How to send Push SMS

If you are subscribed to a SMS Donation Package Standard and higher you have the option to send out push SMS.

First you have to log in to your sms box account. If you do not already have an account with the mnc sms box contact the Customer Success team and we will set one up for you. 

Before you can send out the push SMS you have to create a spreadsheet in the format  CSV, XLS or XLSX containing the mobile numbers of all the recipients of your push SMS.

It is very important to follow the instructions carefully:

• the first column (A) has to contain the name of the Service.
  (You find the names available to you under MY SERVICES ->Manage Services-> manage -> Service Name)
  If you would like to add a service you can also contact the customer success team.
• the second column (B) should contain the phone numbers in international format, such as +417912345xx.
  It is important that you start in the very first row. (See example under MY SUBSCRIBERS -> manage subscribers)

With click on "Durchsuchen" find the file on your drive, tick to agree the rules and click Upload to upload the list

Now you can send out your message:

• Go to Manage Services, manage (you can see how many subscribers the service has)

• Click on new message to type your message. You can choose, if you want to send it out immediately, at a specific date or if you want to save it for later (Silent edit).
  Continue, Confirm and send.

If you have any questions pleasecontact the customer success team via support@raisenow.com.