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How can a donation be reversed if the donor contacts us and requests this?

Patricia Buss

July 20, 2018 08:01
Updated

For once-off donations, RaiseNow will refund credit card, TWINT, MasterPass, PostFinance and PayPal payments if the donor requests this. You can either send an email to support@raisenow.com and tell us the transaction ID or refund the transaction yourself. Here you'll find more information about reimbursing the donor yourself.

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