I get an 'account is locked' error message when I log in, what do I have to do?

Patricia Buss -

The account will be locked automatically if you do not log in for 60 days, or if you enter your password incorrectly three times.

Contact us at support@raisenow.com and we will unlock your account. If you have forgotten your password, you can also request a password reset.

After successful login, your access will automatically be extended by 60 days.

Please note the RaiseNow Manager access password must meet the following requirements.

Have more questions? Submit a request

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