To enable your supporters to make recurring donations via TWINT in your custom Tamaro widgets and self-service solutions, you need to connect TWINT with your RaiseNow Hub account.
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Getting Started with TWINT Recurring Payments
- Connect TWINT with your RaiseNow Hub account in 'Settings → Payment providers' as described here.
- You can create your touchpoint solutions as described here and enable TWINT as recurring payment method. Recurring TWINT payments are available for all newly created Touchpoint solutions except “TWINT Payments”.
- To enable TWINT recurring in your custom Tamaro widget, please contact us at support@raisenow.com
How it will look for your supporters
- After your supporters open your Touchpoint solution (via Paylink, QR Code, button, etc) or your Tamaro widget and choose a recurring donation interval
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Your supporters click on Donate/Pay, they will be redirected to a TWINT QR code
- Once they have scanned the QR code with their TWINT App, they will click on "Activate". The Activation will be confirmed on their app, as shown below.
- Success! Your supporter has successfully made a recurring donation/payment to your organisation. They then see the confirmation landing page.
- Your supporter will receive 1 email that confirms the subscription and the first charge. After that, supporters will receive a “charge successful” email for every charge made.
Multiple subscriptions with the same organisation:
With TWINT recurring payments, your supporters can create multiple subscriptions for the same organisation. Each time they create a subscription, the Authorisation process will be triggered, and the supporter will need to authorise the organisation in their TWINT App.
Important: Regardless of the number of authorisations a supporter has given to a particular organisation, their TWINT App will always show one active authorization for that organisation. They will not see multiple authorisations for the same organisation.
Note:
Authorization: Each time your supporter creates a subscription, they will be directed to their TWINT App to authorise your organisation to collect recurring payments.
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