The steps involved in switching platforms from MyAltruja zu RaiseNow Hub depend on which RaiseNow price plan you choose.
| If you have chosen a RaiseNow Free tariff: |
- First register your organization with RaiseNow Hub.
For this, please use the link we sent you by e-mail.
- Connect with your payment providers.*
You can find more information and instructions here.
- (optional) Connect your third-party systems, such as CRM, with RaiseNow Hub.
Click here to find out more.
- Create your new donation form and replace your old myAltruja donation form on your website.
You can find more information in this article: How do I create a new Touchpoint Solution?
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* IMPORTANT: If you have previously connected a Stripe account with MyAltruja, it is important that you reconnect to the same Stripe account with RaiseNow Hub.
| If you have chosen a RaiseNow Growth tariff: |
- Conclude your new RaiseNow contract.
Our Fundraising Solution Consultants will advise you on this. If you have any questions, please contact us at any time via hello@raisenow.com.
- Register your organization with RaiseNow Hub.
For this, please use the link we sent you by e-mail.
- Connect with your payment providers.*
You can find more information and instructions here.
- (optional) Connect your third-party systems, such as CRM, with RaiseNow Hub.
Click here to find out more.
- Replace your old myAltruja donation form on your website.
Use either your own donation form from RaiseNow Hub or your new Tamaro donation form.
Our Customer Success Team will send you your individual donation forms, which you have created via myAltruja, in a new form as code snippets. You can then embed these code snippets on your website. You can find more information about this in this article: Integrate the Widget into your Page
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* IMPORTANT: If you have previously connected a Stripe account with MyAltruja, it is important that you reconnect to the same Stripe account with RaiseNow Hub.
If you have any questions about the procedure or are stuck at any point, you are welcome to contact our Customer Success Team at any time by sending an email to support@raisenow.com.
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