| Pricing Plan | Free, Growth |
| Available in | All countries |
This article provides an overview of the available Touchpoint Solutions in RaiseNow Hub. It helps you understand the differences between each solution type so you can choose the right option for your use case.
Overview
Touchpoint Solutions are used to collect donations or payments. Each solution type is designed for a specific scenario, such as in-person payments, online fundraising, or recurring donations.
There are two main categories:
- TWINT-only solutions (available in Switzerland)
- Solutions with multiple payment methods (available internationally)
Choosing the right Touchpoint Solution ensures that your payment or donation flow matches your needs. It affects which payment methods you can offer, what data you collect, and how you engage supporters across different channels.
Key points
- All Touchpoint Solutions can be created and managed in RaiseNow Hub
- Some features depend on the selected payment methods or country
- Recurring payments are only available with specific payment methods
- TWINT solutions are limited to Switzerland
Touchpoint Solution types
TWINT-only solutions
These solutions use TWINT as the only payment method.
- TWINT Payments
Receive payments without collecting supporter data.
Common use case: in-person payments at events. - TWINT Payments Plus
Receive payments and collect supporter data.
Common use case: membership fees or payments linked to individuals. - TWINT Donations
Collect donations with a donation form and supporter data.
Common use case: online fundraising campaigns.
Solutions with multiple payment methods
These solutions support several payment methods such as cards, PayPal, or SEPA Direct Debit.
- Payments Plus
Receive one-off and recurring payments with supporter data.
Common use case: membership fees and general payments. - Donations
Collect one-off and recurring donations with multiple payment methods and supporter data.
Common use case: fundraising with a frictionless donor experience.
| Tip: You can create multiple Touchpoint Solutions and test different configurations to find the best fit for your needs. |
Feature overview
The availability of features depends on the selected Touchpoint Solution.
General configuration options
| TWINT Payments | TWINT Payments Plus | TWINT Donations | Donations | Payments Plus | |
|---|---|---|---|---|---|
| Countries / Regions | 🇨🇭 | 🇨🇭 | 🇨🇭 | 🌐 | 🌐 |
| Nr. of currencies per solution | One | One | One | One | One |
| Collect supporter data | - | ✓ | ✓ | ✓ | ✓ |
| Custom Branding (Logo & colours) | ✓* | ✓ | ✓ | ✓ | ✓ |
| Info Section (Text & Image) | ✓* | ✓ | ✓ | ✓ | ✓ |
| Customizable amount options | ✓ | ✓ | ✓ | ✓ | ✓ |
| Donation Tax Receipt | - | - | ✓ | ✓ | - |
| Cover the Fee | - | - | ✓ | - | - |
| Recurring Payments / Donations | - | - | - | ✓** | ✓** |
* Only available if custom amount is enabled
** Only available for selected payment methods
Payment methods
| TWINT Payments | TWINT Payments Plus | TWINT Donations | Donations | Payments Plus | |
|---|---|---|---|---|---|
| TWINT (only Switzerland) | ✓ | ✓ | ✓ | ✓ | ✓ |
| TWINT Recurring (only Switzerland, only Growth customers) | - | ✓ |
✓ |
✓ |
✓ |
| PayPal One-off | - | - | - | ✓ | ✓ |
| Stripe (One-off & Recurring) |
|||||
| Credit Cards | - | - | - | ✓ | ✓ |
| Apple & Google Pay | - | - | - | ✓ | ✓ |
| SEPA Direct Debit | - | - | - | ✓*** | ✓*** |
*** Only available for EUR currency
Promotion channels
Touchpoint Solutions can be shared and used across different channels.
| TWINT Payments | TWINT Payments Plus | TWINT Donations | Donations | Payments Plus | |
|---|---|---|---|---|---|
| PayLink Provides the possibility to access the payment/donation page via a link. |
✓* | ✓ | ✓ | ✓ | ✓ |
|
QR Code QR code that is scannable with your camera or any QR code reader |
- | - | - | ✓ | ✓ |
| TWINT Terminal Link 🇨🇭 A digital terminal, providing the user the option to see the payment confirmation on their own device. |
✓* | - | - | - | - |
|
Embeddable Form Code element to easily integrate your form into your website to ensure the best supporter experience. |
✓* | ✓ | ✓ | ✓ | ✓ |
| PayLink Button Visual element for websites or emails containing the PayLink. The design is customizable. |
- | - | - | ✓ | ✓ |
| TWINT Button 🇨🇭 Visual element for websites or emails containing the PayLink. With TWINT branding for higher recognition. |
✓* | ✓ | ✓ | - | - |
| TWINT QR Code 🇨🇭 QR code that is scannable with your bank's TWINT app. |
✓ | ✓ | ✓ | - | - |
| TWINT QR Code Stickers 🇨🇭 | ✓ | ✓ | ✓ | - | - |
|
QR Payment Slip with TWINT 🇨🇭 Extension of the Swiss QR payment slip to enable payments with TWINT through it. |
- | ✓ | ✓ | - | - |
* Only available if custom amount is enabled
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